Event Registration, Cancellation, Refund, and Materials Policy

This policy applies to paid and complimentary registrations for in-person, virtual, and hybrid training sessions, workshops, webinars, conferences, and other events organized by Fischer Compliance LLC.

By completing an event registration, the purchaser and registered attendee acknowledge and agree to this policy.

Registration Deadline

Registration must be completed no later than two business days before the scheduled event date.

For purposes of this policy, a business day is Monday through Friday, excluding United States federal holidays. Unless otherwise stated on the event registration page, the registration deadline is 5:00 p.m. Pacific Time on the applicable business day.

A registration is considered complete when:

• All required attendee information has been submitted;
• Payment has been successfully processed or an approved purchase arrangement has been confirmed; and
• A registration confirmation has been issued by Fischer Compliance LLC.

Fischer Compliance LLC may close registration earlier if an event reaches capacity or if additional preparation time is required for event materials, equipment, catering, facility access, or other event-specific arrangements.

Unless expressly approved by Fischer Compliance LLC, registrations cannot be accepted after the registration deadline.

Cancellations and Refunds

A registrant may cancel an event registration and receive a full refund if the cancellation request is received before the registration deadline, meaning before 5:00 p.m. Pacific Time two business days before the event date.

Cancellation and refund requests must be submitted through the applicable order or registration portal or emailed to admin@wdrcompliancetraining.com. The request should include:

• The purchaser’s name;
• The registered attendee’s name;
• The event name and date;
• The order or registration number, if available; and
• The reason for the cancellation.

Approved refunds will be returned to the original payment method whenever possible. Processing times may vary depending on the payment provider or financial institution.

Any written agreement, accepted purchase order, agency contract, or event-specific terms expressly approved by Fischer Compliance LLC will take precedence if its cancellation or refund provisions differ from this policy.

Late Cancellations and No-Shows

Cancellations received after the registration deadline are not eligible for a refund unless otherwise required by law or expressly approved in writing by Fischer Compliance LLC.

A registrant who does not attend the event and has not cancelled before the registration deadline will be considered a no-show. No-shows are not eligible for refunds, credits, replacement event access, or complimentary make-up sessions.

Failure to attend because of scheduling conflicts, staffing changes, travel delays, forgotten appointments, or other circumstances within the purchaser’s or attendee’s control will be treated as a no-show.

Attendee Substitutions

If the originally registered attendee cannot participate, the purchaser may request to transfer the registration to another eligible individual from the same organization.

Substitution requests must be received before the registration deadline and are subject to approval. The replacement attendee must satisfy any prerequisites, eligibility requirements, or attendance conditions associated with the event.

Registrations may not be resold or transferred to another organization without prior written approval from Fischer Compliance LLC.

Event Cancellation, Postponement or Rescheduling

Fischer Compliance LLC may cancel, postpone, reschedule, relocate, or change the delivery format of an event when reasonably necessary because of instructor availability, insufficient enrollment, facility issues, severe weather, public emergencies, technology failures, safety concerns, government orders, or other circumstances beyond its reasonable control.

If Fischer Compliance LLC cancels an event and does not provide a replacement event, registered purchasers will receive a full refund of the event registration fee.

If an event is postponed, rescheduled, relocated, replaced, or changed from in-person to virtual delivery or vice versa, registrants may:

• Transfer their registration to the revised event;
• Apply the registration fee as a credit toward another eligible Fischer Compliance LLC event, with written approval; or
• Request a full refund.

Refunds for events cancelled, postponed, rescheduled, or replaced by Fischer Compliance LLC will be processed within 30 calendar days of the cancellation or an eligible refund request, as applicable.

Fischer Compliance LLC is not responsible for reimbursing travel, lodging, meals, lost work time, staffing costs, or other expenses incurred by a purchaser or attendee unless expressly agreed to in writing.

Virtual and Hybrid Events

Attendees are responsible for having a compatible device, a stable internet connection, functional audio, and any software identified in the event instructions.

Fischer Compliance LLC is not responsible for an attendee’s inability to participate because of:

• Inadequate internet service;
• Device, browser, firewall, or software incompatibility;
• Incorrectly entered contact information;
• Failure to review event instructions;
• Blocked or filtered emails; or
• Other technical conditions outside the reasonable control of Fischer Compliance LLC.

If a significant technical failure within Fischer Compliance LLC’s control prevents delivery of the event, Fischer Compliance LLC may provide replacement access, reschedule the affected portion, issue an event credit, or provide a refund, as appropriate.

Access links, passwords, and sign-in credentials are provided only to the registered attendee and may not be shared.

Event Materials and Digital Collateral

Event registration may include access to digital or printed materials such as workbooks, handouts, templates, presentations, reference documents, checklists, recordings, certificates, or other supporting resources.

Unless otherwise stated, these materials are owned by or licensed to Fischer Compliance LLC and are provided to the registered attendee under a limited, non-exclusive, non-transferable license for that attendee’s internal educational and professional use.

Event materials may not be:

• Resold, sublicensed, published, or commercially distributed;
• Posted to a public website, shared drive, learning platform, social media account, or document repository;
• Shared with unregistered individuals or other organizations;
• Copied or reproduced for organization-wide training without written permission;
• Altered to remove copyright, trademark, attribution, or proprietary notices; or
• Used to create or deliver competing training, consulting, or commercial products.

Purchasers receiving a refund must stop using any event-specific digital materials and, upon request, delete downloaded copies and surrender physical materials.

Unauthorized reproduction, recording, distribution, or use of event content may result in removal from the event, cancellation of access, and further action where appropriate.

Event Recordings and Photography

Attendees may not photograph, screen-record, audio-record, livestream, transcribe, or otherwise capture an event or its materials without prior written permission from Fischer Compliance LLC.

Fischer Compliance LLC will provide notice when an event or session is being recorded. If attendee images, voices, names, comments, or contributions may be included in promotional or publicly distributed content, any additional consent required by applicable law will be obtained.

Availability of an event recording is not guaranteed unless recording access is expressly included in the registration description.

Attendance, Participation and Certificates

Attendees are expected to participate professionally, follow instructor and facility directions, and avoid conduct that disrupts the event or interferes with other participants.

Fischer Compliance LLC may remove an attendee for unsafe, abusive, discriminatory, harassing, disruptive, fraudulent, or otherwise inappropriate conduct. An attendee removed for misconduct is not eligible for a refund.

Certificates of attendance or completion will be issued only when the attendee satisfies the stated requirements, which may include:

• Verified attendance;
• Minimum participation time;
• Completion of required activities or assessments;
• Submission of required forms; and
• Compliance with sign-in, identity-verification, or participation procedures.

Registering for an event does not, by itself, guarantee a certificate, continuing-education credit, professional qualification, regulatory acceptance, or successful completion.

Accessibility and Accommodation Requests

Fischer Compliance LLC is committed to making its events reasonably accessible. Attendees requiring an accommodation should contact admin@wdrcompliancetraining.com as early as possible and preferably before the registration deadline.

Fischer Compliance LLC will make reasonable efforts to accommodate requests but may be unable to fulfill requests received without sufficient advance notice or requests that would fundamentally alter the event.

Pricing, Fees and Payment

The registration page will identify the price and any mandatory charges associated with the event. Applicable taxes or government-imposed charges will be disclosed as required.

Registration is not confirmed until payment or an approved purchase arrangement has been received. Fischer Compliance LLC may cancel unpaid or incomplete registrations.

Discounts, promotional codes, scholarships, and special pricing cannot be applied retroactively unless expressly authorized.

Fraudulent Activity and Policy Abuse

Fischer Compliance LLC may deny a refund, cancel a registration, withhold materials, or restrict future registrations when there is reasonable evidence of:

• Fraudulent payment activity;
• Unauthorized chargebacks;
• Credential or access-link sharing;
• Misrepresentation of attendee identity or eligibility;
• Repeated misuse of the cancellation or refund process; or
• Unauthorized copying or distribution of event materials.

Nothing in this section limits any non-waivable rights available under applicable law.

Changes to Event Information

Event descriptions, schedules, instructors, session topics, locations, and supporting materials may be updated when reasonably necessary. Fischer Compliance LLC will make reasonable efforts to notify registered attendees of material changes using the contact information provided during registration.

Attendees are responsible for providing accurate contact information and reviewing event communications.

Modification of This Policy

Fischer Compliance LLC may update this policy periodically. Changes will apply prospectively from the date the revised policy is posted. Unless otherwise required by law, the version in effect when the registration was purchased will govern that registration.

Contact Us

Questions, cancellation requests, accommodation requests, or concerns regarding this policy may be directed to:

Fischer Compliance LLC
Website: https://wdrcompliancetraining.com
Email: admin@wdrcompliancetraining.com
Phone: (916) 606-5275
Address: [Insert business mailing address]

Last Updated: August 26, 2026